Christmas Opening Times

Please note that we have reduced opening hours during the festive period – Cellmark’s laboratories and customer services department will be closed on the days marked in red.

Wednesday	22^nd December 2021	Open
Thursday	23^rd December 2021	Open
Friday	24^th December 2021	Closed at 4pm
Saturday	25^th December 2021	Closed
Sunday	26^th December 2021	Closed
Monday	27^th December 2021	Closed
Tuesday	28^th December 2021	Closed
Wednesday	29^th December 2021	Open
Thursday	30^th December 2021	Open
Friday	31^st December 2021	Closed at 4pm
Saturday	1^st January 2022	Closed
Sunday	2^nd January 2022	Closed
Monday	3^rd January 2022	Closed
Tuesday	4^th January 2022	Open

Please allow extra time for your kit to arrive during this period. We use Special Delivery and Tracked 24 postage but we cannot accept liability for the late arrival of kits or samples due to postal delays.

For international arrival testing in particular, please calculate carefully when your day 2, day 5 or day 8 samples will need to be taken and refer to the table above to ensure that Cellmark will be open and able to process your sample to meet your requirements.

Last arrival day before the Christmas and New Year closures

Your Fit to Fly, Day 2, Day 5, or Day 8 test must please reach our laboratory on the 23rd December to ensure that your results are reported before we close for the Christmas break.
Similarly, your sample must please arrive with us on 30th December for results to be reported before we close for the New Year break.

Verified by Video

During this period Cellmark’s Verified by Video service will only be operating on 22^nd and 29^th December from 10:30 to 14:30 and will resume again on 4^th January.

Sampling kit despatch

Kits will not be despatched on the days that we are closed (highlighted in red). If you order on-line when we are closed, kits will be despatched by Royal Mail Special Delivery the next day we are open.

When we are open, sampling kits will be despatched on the day the order is received if ordered before 3.00pm, except on Friday 24th and Friday 31st December when orders for same day despatch must be received by 1.00pm.

We wish everyone a Merry Christmas and Happy New Year.