Please note that we have reduced opening hours during the festive period – Cellmark’s laboratories and customer services department will be closed on the days marked in red.
|Wednesday||22nd December 2021||Open|
|Thursday||23rd December 2021||Open|
|Friday||24th December 2021||Closed at 4pm|
|Saturday||25th December 2021||Closed|
|Sunday||26th December 2021||Closed|
|Monday||27th December 2021||Closed|
|Tuesday||28th December 2021||Closed|
|Wednesday||29th December 2021||Open|
|Thursday||30th December 2021||Open|
|Friday||31st December 2021||Closed at 4pm|
|Saturday||1st January 2022||Closed|
|Sunday||2nd January 2022||Closed|
|Monday||3rd January 2022||Closed|
|Tuesday||4th January 2022||Open|
Please allow extra time for your kit to arrive during this period. We use Special Delivery and Tracked 24 postage but we cannot accept liability for the late arrival of kits or samples due to postal delays.
For international arrival testing in particular, please calculate carefully when your day 2, day 5 or day 8 samples will need to be taken and refer to the table above to ensure that Cellmark will be open and able to process your sample to meet your requirements.
Last arrival day before the Christmas and New Year closures
Verified by Video
During this period Cellmark’s Verified by Video service will only be operating on 22nd and 29th December from 10:30 to 14:30 and will resume again on 4th January.
Sampling kit despatch
Kits will not be despatched on the days that we are closed (highlighted in red). If you order on-line when we are closed, kits will be despatched by Royal Mail Special Delivery the next day we are open.
When we are open, sampling kits will be despatched on the day the order is received if ordered before 3.00pm, except on Friday 24th and Friday 31st December when orders for same day despatch must be received by 1.00pm.
We wish everyone a Merry Christmas and Happy New Year.